Question 1

How often should I clean my carpet?

Accepted Answer

Most carpet mills recommend cleaning your carpets two times per year.

Question 2

Can you clean your carpet too much?

Accepted Answer

No, because the powerful truck mount system Steam-Pro uses removes the soapy residue others leave behind and will leave the carpet virtually dry.

Question 3

How long does it take the carpet to dry using your system?

Accepted Answer

It usually takes the carpet six to eight hours to dry.

Question 4

What areas do you service?

Accepted Answer

We service the Dallas, Ft. Worth Metroplex and North Texas areas.

Question 5

Are there any hidden charges?

Accepted Answer

No, the price we quote is the price we will do it for.

Question 6

Do you have references?

Accepted Answer

Yes.  We will gladly supply references upon request.  You can also see what some of our long-time clients have said about us on the Client Page of this website.

Question 7

Do you use truck-mounted equipment, or portable equipment?"

Accepted Answer

We use truck-mounted equipment whenever it is possible, however, we will use portable if the building requires it.

Question 8

How long have you been in the industry?

Accepted Answer

We have gladly served the Dallas, Ft. Worth area for over 25 years.

Question 9

Do you have any certifications in carpet cleaning?

Accepted Answer

Yes, we are certified by DuPont, iiCRC and Lee's Carpet Mill.

Question 10

What can you offer me that other companies can't?

Accepted Answer

Steam-Pro has built its business on professional, dependable service at a fair price.

Question 11

How do I get started?

Accepted Answer

Schedule an appointment for a free consultation by calling 214-202-8200 or fill out our quote request form.

Frequently asked questions